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September 26, 2018
1PM CDT // 11 AM PDT

Expero Webinar Series: Part 1

September 26, 2018 - 1 PM CDT // 11 AM PDT

Learn how Google Cloud Bigtable, Pub/Sub, and BigQuery with JanusGraph will increase customer loyalty, identify and resolve customer issues and provide strategic up-selling capabilities. Utilizing Google Cloud Platform products and services with JanusGraph will allow you to visualize the customer journey, increasing customer satisfaction by providing meaningful interactions. Join us to learn how to maximize resources with Graph and finally get an all encompassing view of your customer. 

Increase customer satisfaction by providing meaningful interactions.

Copyright © 2018 Expero - All rights reserved.

Expero Webinar Series: Part 1

September 26, 2018 - 1 PM CDT // 11 AM PDT

Learn how Google Cloud Bigtable, Pub/Sub, and BigQuery with JanusGraph will increase customer loyalty, identify and resolve customer issues and provide strategic up-selling capabilities. Utilizing Google Cloud Platform products and services with JanusGraph will allow you to visualize the customer journey, increasing customer satisfaction by providing meaningful interactions. Join us to learn how to maximize resources with Graph and finally get an all encompassing view of your customer. 

Increase customer satisfaction by providing meaningful interactions.


What You'll Learn

  • How to cut costs and avoid churn
  • Demonstrations of Customer 360 applications
  • Technology Review: Google Cloud Bigtable + Pub/Sub + BigQuery with JanusGraph
  • Visualizations for best next conversation to create a better customer journey
  • Customer journey personalization
  • Treasure mapping analytics
  • Cross-sell / up-sell
  • Recommendations

Scott is on the executive team & responsible for Expero’s business development efforts. Scott is skilled at distilling the Expero team’s vast knowledge and experience into manageable, accessible, and cohesive buckets. Prior to his time at Expero, Scott worked as a lead engineer at NASA, & VP of Enterprise Business Development at Iconixx.

What You'll Learn

  • How to cut costs and avoid churn
  • Demonstrations of Customer 360 applications
  • Technology Review: Google Cloud Bigtable + Pub/Sub + BigQuery with JanusGraph
  • Visualizations for best next conversation to create a better customer journey
  • Customer journey personalization
  • Treasure mapping analytics
  • Cross-sell / up-sell
  • Recommendations


OTHER WEBINARS IN THIS SERIES

LEARN MORE
  • The ROI of Fraud Prevention + JanusGraph
  • JanusGraph with Google Cloud Bigtable
  • Top 5 Visualizations for Fraud Detection
  • AI & ML: Technology to Stop Fraud
  • Graph Technology & Rapid Prototyping
  • Customer Examples

Fraud Prevention in Financial Services Using Google Cloud Bigtable + JanusGraph

This Webinar Series Presented by: 
Scott Heath, Executive Team, Expero

Customer 360 in Financial Services Using Google Cloud Bigtable + JanusGraph

Misha Brukman, Google Cloud

Misha has been with Google for 13 years & currently leads product management of Google Cloud Bigtable, a fully-managed, petabyte-scale NoSQL wide-column database hosted by Google Cloud Platform. Misha is also a JanusGraph co-founder and member of the Technical Steering Committee.

Misha Brukman, Google Cloud

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